Reviews

Gascoigne Pees Estate Agents has 35 reviews

  • 31-Jan-2018
    Customer Experience

    Great professional and personal agent

    We had great professional personal service selling our house through GP. We were kept informed of any enquiries regarding viewings and then ultimately through the actual sale. Any questions we had along the way were answered well and promptly. We felt that the sale was in safe hands with Charles Talbutt and Jamie Dore at the Epsom branch and that selling our house whilst living abroad was not a problem because of their help. We spoke with several agents in Epsom before appointing GP and chose GP because we felt that they were the most professional of the agents that we interviewed and we never doubted that we made the right choice.

    Customer Relations Team 31-Jan-2018

    Wonderful to read another great 5* review of our hardworking and dedicated team at Gascoigne Pees in Epsom. It is brilliant to read that you found the whole team, especially Charles and Jamie, professional  and kept you well informed throughout. I am glad to read that you felt you make the right choice in appointing the team as your agent! Best wishes, Scott.<br />

  • 12-Jan-2018
    Customer Experience

    Excellent service

    Excellent promotion of my property, showed loads of people around, kept me involved, good communication, professional staff and a professional service.

    Customer Relations Team 12-Jan-2018

    Thank you for taking the time to leave us your 5 star review of the service you received from Gascoigne Pees in Esher. It is excellent to read that they promoted your property, showed lots of people around whilst offering good communication and a professional service. Kind regards, Emma. <br />

  • Valued Customer, Cranleigh 12-Jan-2018
    Customer Experience

    Perfect!

    David and Charles at Gascoigne Pees were excellent and kept us informed throughout the whole process of our move. We couldn't have been more please with the service we received.

    Customer Relations Team 12-Jan-2018

    Thank you for your great 5* review of David, Charles and the Gascoigne Pees team in Emsworth. It is always wonderful to read such positive reviews for our hard working and dedicated team and I am glad that you found them excellent and informative at every stage. Thank you for your brilliant recommendation. Kind regards, Scott<br />

  • Jacqui Clough, Farnham 11-Jan-2018
    Customer Experience

    We can recommend Gasgoine Pees in Farnham

    Darren and the team in Farnham turned around our experience of Estate Agents into a positive one

    Customer Relations Team 11-Jan-2018

    Thank you for taking the time to leave us this excellent review, it's great to see that Darren and the Gascoigne Pees team were once again able to provide their proven 5 star service. Best wishes, Sarah.<br />

  • 14-Dec-2017
    Customer Experience

    My service feedback with Sales

    I have used Gascoine Peas in Haslemere on two occasions to buy and sell property and on both occasions the staff where very professional and helpful in everything they did a big thank you to them all.

    Customer Relations Team 15-Dec-2017

    Thank you for taking the time to leave us your great 5 star review of the service you received from Gascoigne Pees in Haslemere. It is brilliant to read that the staff were very professional and helpful. We look forward to helping you again in the future. Kind regards, Emma. <br />

  • 14-Dec-2017
    Customer Experience

    My service feedback with Lettings

    Always helpful and willing to go the extra mile for you at the Kingston branch.

  • 01-Dec-2017
    Customer Experience

    My service feedback with Sales

    Helpful, friendly team, professional in their approach. Would recommend this branch.

    Customer Relations Team 02-Dec-2017

    It is wonderful to see that you were able to benefit from the experience and dedication shown time and again by our friendly team in the Leatherhead branch of Gascoigne Pees. Thank you for reviewing them 5 stars and for your wonderful recommendation. I will make sure your kind words are passed to the whole team and their Retail Performance Director also. Best wishes, Scott.<br />

  • 30-Nov-2017
    Customer Experience

    Great team in Worcester Park

    Gascoinge Pees Worcester Park have a wealth of knowledge, the team are extremely friendly and helpful, and communication is fantastic.

    Customer Relations Team 01-Dec-2017

    Thank you for the great 5 star review. We are pleased to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Gascoigne Pees in the Worcester Park branch. Kind regards, Sarah.<br />

  • Valued Customer 28-Nov-2017
    Customer Experience

    Overall poor service

    There was a delay with the the buyer of my property having problems with the selling of his property. We were waiting close to 3 months ready to exchane contracts. Unfortunately GP staff failed to communicate with any clarity why it was taking so long constantly blaming solicitors. I felt the estate agent I was purchasing from tried harder to establish with the bottom of the chain as to why exchange was taking so long.

    Customer Relations Team 29-Nov-2017

    I am sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk . Kind regards, Sarah.<br />

  • Molly McCormick, PJ Greeves, Richmond Surrey 20-Nov-2017
    Customer Experience

    My service feedback with Sales

    Overall, we were very satisfied with the service we received. We felt the team worked hard to show and sell our little flat. The one thing we would have liked more of in the beginning would have been more regular updates. We had never sold a property here in England and therefore did not have a clear idea of the process. However once we got this point across, they stepped up the regular updates. A good job done in a very tough market.

    Customer Relations Team 20-Nov-2017

    Thank you very much for taking the time to leave us this feedback. I'm glad that the overall service was good. I am however sorry to learn the initial stage was not up to the standard expected, but thank you for this feedback. I will pass this on to the branch team. If you would like to discuss further then please email us at review@countrywide.co.uk. Kind regards, Sarah.<br />